FAQ’s
How do I register for the event?
Just click here to submit details.
How do I set up an online fundraising page?
Details on how to set up your fundraising for the cycle challenge will be provided soon.
What is the date of the event?
The London to Torquay cycle ride is from 22 - 24 June 2023. Cyclists will return on the day after the event finishes unless they specifically request to come back on a different date, though this may incur additional costs.
How do I find out more about the charity partners?
You can find out more information about our charity partners by clicking here.
What level of fitness do I need to have for this challenge?
You will be in the saddle for three consecutive days, cycling between 50-80 miles from 6-7 hours each day. If you give yourself enough time to train and get used to your bike it is a challenge that can be overcome by everyone. Get in touch with our Event Manager, who’d be happy to chat with you more about the challenge - arun@tfaltd.co.uk or 0333 4441189.
What does the London to Torquay cycle ride cost?
Everyone who takes part must agree to a fundraising commitment of £650.
I have a medical condition, what should I do?
We strongly recommend anyone who has a medical condition should seek approval from their GP / Consultant before signing up for a challenge. When registering for the event, you are agreeing to be fit and healthy enough to take part. The Health and safety of all participants and members of staff are paramount to us. Depending on the type and severity of your condition, we may require a letter from a medical professional stating that you are fit enough to undergo the activity. Please refer to our Terms & Conditions for further details.
Where does the challenge start and finish and at what time?
The London to Torquay cycle ride starts from Windsor, London at 8.00 am on 22 June 2023 and finishes in Torquay, at approximately 5.00 pm on 24 June 2023.
What training do I need to do?
As you will be cycling for a long time for three consecutive days getting comfortable with your bike, shoes, helmet, and clothing is essential. We all have busy lives, but try and get out on your bike at least 2-3 times a week, and if you can practice riding in groups. We will be setting up a London to Torquay forum if you want to chat, meet, or even ride with others before the challenge. Also if you are a member of a local gym sign up for a spinning class, as they are great ways to prepare. We encourage you to build up to the challenge and our team is on hand to help you with any advice you may need.
Which route will we be taking?
Please see our route page for the distance and elevation guide.
How will each day of cycling work?
Each day’s cycling will be broken down into 4-5 shorter cycling sections, usually between 10-20miles long. After each section, there will be ‘Stop Points’ where you can take on snacks and drinks, rest your legs and catch up with your fellow challengers. We have a number of support vehicles traveling with the group so if you need to stop or want to ride in one of the support vehicles for part of a section that’s absolutely fine.
Will food and accommodation be provided?
Whichever package you sign up for, charity place or self-funded place all your meals and accommodation will be provided. We do not provide breakfast on Day 1. Accommodation will be in 2/3* hotels, which are more than comfortable, but if you wish to upgrade on Day 3 we can arrange it for you, but there will be an additional charge, depending on the level of upgrade you want. All additional bookings are subject to availability.
What type of bike do I need?
Above all, one that you feel comfortable riding for 3-consecutive days. We would recommend a road bike or hybrid, but if you have another type of bike and you are comfortable riding it for 3-consecutive days that’s fine. Do feel free to talk to us in advance, especially if you plan to buy a new bike.
If I don’t own a bike can I rent one?
Yes absolutely. You can find out more about bike rental by getting in touch with our team who can talk you through all the options on the bikes we have and the cost of hiring for training and the challenge or just the challenge only.
How will I get back from Torquay?
Everyone is booked on the lunchtime train from Torquay to London Paddington Station on Monday 27th September. You can change this, just contact us and we can arrange for you, though this may incur an additional charge.
What will happen to my bike after the challenge?
We will return your bike back to London Paddington station after the challenge and it will need to be collected between 2.00 pm - 5.00 pm the day after the event (Sunday 25th June). If you wish to collect it at another time or have it returned to another address, we can do that but there may be additional charges. If you prefer to take your bike back with you on the train, we can arrange this but this is subject to availability.
What happens if I experience problems with my bike?
Don’t worry we have a bike mechanic with us on the support team, who will be able to provide any quick roadside repairs to get you going again. If the repairs cannot be completed at the roadside, we will get your bike, to a bike shop as quickly as possible. We do have a reserve bike, which you can use at your own discretion. If not available or you choose not to, you will need to travel in one of the support vehicles. Any additional repairs needed to your bike will need to be covered by yourself.
What happens if I get injured?
We will have carefully planned out this challenge to try and make sure at all coats no one gets injured. Unfortunately due to the nature of group cycling over 3-days on public roads, there may be injuries. To support you we have a qualified doctor and paramedic in the group and support vehicles if you need to be taken for additional medical attention. It is your responsibility to make sure you have adequate medical insurance if required. please do contact Arun if you need more information. Any additional medical costs incurred, will need to be covered entirely by yourself.
Do I need travel insurance?
You must have your own travel insurance and it will need to cover you for cycling activities like this in the UK. TFA Limited will not be held responsible for any loss, damage, theft, or vandalism to any of your or a third party’s possessions at any time during the challenge.
If you have home contents and/or cycling travel insurance already, please ensure you contact your provider and inform them of your challenge to see if you require a further policy to cover you. Visit the British Cycling website for more information.
What other documents do I need?
You need to have the following documents to take part:
A form of formal identity - A valid UK Driving License or Passport
Health Insurance - You must bring a copy of your health insurance with you or a health insurance card if applicable. Contact Rebecca for more information.
Travel Insurance - Please ensure you have travel insurance for your personal items and your bike, it will need to cover you for cycling activities. Visit the British Cycling website for extra support and information on this topic.
Can I extend my stay?
Yes absolutely. Just let us know when we speak to you after booking and we will help you with return trains and accommodation booking where we can. Additional charges may apply.
If I cancel my place, what happens?
Please refer to our Terms & Conditions for full details.